Q. How do I drink the Snow Cone pouch?

A. Place pouch in freezer for at least 4 hours. Remove from freezer and let thaw 5-10 minutes (if you can’t wait that long, place under warm water for 30 seconds). Massage the pouch until you get a slushy consistency. Cut or rip off the top at the notch – pour into a cup or enjoy right out of the pouch with a spoon or straw.

Q. What can I do if my Snow Cone pouch is frozen solid?

A. Simply place under warm water for 30 seconds or let sit at room temperature for 5-10 mins. Massage the pouch until you get a slushy consistency, open and enjoy!

Q. Can I microwave my Snow Cone pouch to defrost?

A. No. The pouch material is not made to be microwaved.

Q. How do I prevent my hands from getting cold when holding the Snow Cone pouch?

A. Snow Cone pouches are a frozen treat, and so will be very cold. If you plan to hold the pouch for an extended period of time, wrap a napkin or paper towel around the pouch or use a 12oz bottle koozie over the pouch – it fits like a glove!

Q. Where can I purchase Snow Cone pouches?

A. Please email us at info@bigeasyblends.com for locations.

Q. Why can’t I find your product in my usual store anymore?

A. Snow Cone pouches are a seasonal item in stores. However, they are available year-round on Amazon.

Q. Do you offer coupons or discount?

A. Occasionally we have promotions to highlight our Snow Cone pouches. Please email info@bigeasyblends.com for any current offers.

Q. How do I carry Snow Cone pouches in my store or retail chain?

A. Please contact sales@bigeasyblends.com.